cancel
Showing results for 
Search instead for 
Did you mean: 

'Message Processor' should be carried to 'Change Advisory Board' field

Former Member
0 Kudos

Hi,

How to bring 'Message processor' BP number from support desk message to Change Request 'Change Advisory Boardu2019 field.

I am creating Change Request from action 'Create Change Document' in support message.

Regards

Praveen K

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

You can use Copy Control Functionality to do the same.

Thanks,

Rinkal

Former Member
0 Kudos

Hi,

Can you tell the exact path & field where to make the change.

Regards

Praveen K

RajeevP
Advisor
Advisor
0 Kudos

Dear Praveen,

Follow this path:

SAP Solution Manager> Scenarion specific Settings>Change Request Management>Extended Configuration>Change Transaction> Change Transaction Types>Copy control for Change Request Management-->Define Mapping rules for Copy control. Add a new entry there and put your Service Desk type, say, SLFN, as SP type and ChaRM type, say, SDCR as TP type. Once this is done, select this entry and double click on Business Partner Mapping. Provide the Function from as your Message processor function type, say, SLFN0004 and Function to as your Change Advisory board, say, SDCR0003.

Rajeev