on 04-19-2010 10:37 AM
Hi,
How to bring 'Message processor' BP number from support desk message to Change Request 'Change Advisory Boardu2019 field.
I am creating Change Request from action 'Create Change Document' in support message.
Regards
Praveen K
Hi,
You can use Copy Control Functionality to do the same.
Thanks,
Rinkal
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Dear Praveen,
Follow this path:
SAP Solution Manager> Scenarion specific Settings>Change Request Management>Extended Configuration>Change Transaction> Change Transaction Types>Copy control for Change Request Management-->Define Mapping rules for Copy control. Add a new entry there and put your Service Desk type, say, SLFN, as SP type and ChaRM type, say, SDCR as TP type. Once this is done, select this entry and double click on Business Partner Mapping. Provide the Function from as your Message processor function type, say, SLFN0004 and Function to as your Change Advisory board, say, SDCR0003.
Rajeev
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