Unable to cancel Billing due to cleared accounting document for Free Goods

[Former Member]

Hi,

I have a case as described below:

I. SALES ORDER CREATION

Transaction VA01 à Sales order is created for the following details:

1. Material Normal (TAN) : 100 CAR

2. Free Goods (TANN) : 10 CAR

II. Subsequent processing of sales order

a. Delivery(1) and Billing (1) creation for the SO with the following details :

Material Normal (TAN) : 100 CAR

Free Goods (TANN) : 5 CAR

Status of accounting document after releasing billing document to Accounting: Not cleared

Accounting Journal:

A/R xxxx

Sales discount xxxx

General Domestic Sales xxxx

VAT u2013 Out(TAX) xxxx

b. Delivery (2) and Billing (2) is then being made for the leftover item of the Sales Order:

Free Goods (TANN) = 5 CAR

Status of Accounting document after releasing billing document to Accounting: CLEARED

Accounting Journal

Dr. Sales Discount xxxx

Cr. General Domestic Sales xxxx

III. Reversal of Billing (2) needs to be done

Activities conducted:

a. Go to VF11 and enter Billing (2) document number

b. Execute!

System response:

Error Log:

1) Data inconsistency during processing of document xxxxxxx

2) The Billing Document xxxxxxx is already cleared

From the error found, we tried to reverse the cleared accounting document by using t-code FBRA:

System response:

Document xxxxxx IS NOT a clearing document

Question:

We have to reverse the clearing document first in order to cancel the related billing document but we keep finding this error, do Anyone have any advice to solve this issue?

We have simulated similar transaction in IDES and no problem is found, is there any specific setting in customizing that can allow cancellation of billing document regardless of its accounting document status (Cleared or Not Cleared) ?

Thanks in Advance,

Indro

[Lakshmipathi · Accepted solution]

Whether the status of Accounting Document is Cleared or Not Cleared, you can very well cancel the same unless you maintain routine 029 in VTFL. Any other routines will allow to cancel the billing document. So check in copy control what routine is maintained.

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Thanks a lot for the reply,

It answers my question, I found the copying requirement using routine 029 was defined in the cancellation document section of the Billing type to be cancelled

After removing, the billing document can be cancelled

Thanks,

Indro