on 04-16-2010 10:54 PM
Dear SAP specialists,
we have installed an IDES system. When I try to start the user management administration console the J2EE server restarts. Sometime he restarts after the logon screen and somtimes directly after the click onto the link in the J2EE Engine start page.
Could you please advise where to proceed with investigation and what should be checked?
Regards
Charles
It points out the memory configuration may not be enough.
You should change the parameters for your JDK OS release as in the note given below.
Link: [Note 723909 - Java VM settings for J2EE 6.40/7.0]
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Thank you all for your time,
I had one wrong Java VM parameter. All works fine now.
Thanks again
Charles
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HI Charles,
I also met the same problem before, the way to solve this is to increase the Max Heap Size to a proper value and then restart the server again. This should be done with SAP Config tool which is located under X:\usr\sap\<SID>\DVEBMGS00\j2ee\configtool\configtool.bat.
By the way, does your physical memory large enough? I think it's better to have a larger memory before increasing the heap value.
Best regards,
Nick
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I checked the java version and set the memory to the recommended value. All seems to be correct, but the problem remains.
Any other idea where I can take look?
Software Components all components...
Name Version Applied
sap.com/SAP-JEECOR 7.00 SP14
sap.com/SAP-JEE 7.00 SP14
VM
PID: 1040
Name: Java HotSpot(TM) 64-Bit Server VM
Vendor: Sun Microsystems Inc.
Version: 1.4.2_26-b03
Thanks
Charles
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Hi Charles,
Did you check your Java Heap Memory settings.
Just try to increase the Java Heap Memory size using Configtool.
Please go through the below notes
[Note 723909 - Java VM settings for J2EE 6.40/7.0|https://service.sap.com/sap/support/notes/723909]
And also related notes mentioned in above notes.
[Note 874123 - JSPM shuts down with an OutOfMemoryError|https://service.sap.com/sap/support/notes/874123]
Regards.
Rajesh Narkhede
Edited by: Rajesh Narkhede on Apr 23, 2010 8:33 AM
Hi Charles,
I think there is some problem with the specific SP level version for user management.
I would recommend, please check the Java version on your system and update the server IP and host file in the host file entry.
then try to access user management through http://<host>:<port>/useradmin or http://<host>:<port>/irj/portal
try to search on SDN for user management issue in the portal, you will get lot of thread with similar issue.
Refer to [Security Problem Analysis Scenarios |http://help.sap.com/saphelp_nw04/helpdata/en/c5/2dfb40ee74f723e10000000a155106/frameset.htm]
Hope it helps
Regards
Arun
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