cancel
Showing results for 
Search instead for 
Did you mean: 

NetWeaver User Management

Former Member
0 Kudos

Dear SAP specialists,

we have installed an IDES system. When I try to start the user management administration console the J2EE server restarts. Sometime he restarts after the logon screen and somtimes directly after the click onto the link in the J2EE Engine start page.

Could you please advise where to proceed with investigation and what should be checked?

Regards

Charles

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

It points out the memory configuration may not be enough.

You should change the parameters for your JDK OS release as in the note given below.

Link: [Note 723909 - Java VM settings for J2EE 6.40/7.0]

Answers (4)

Answers (4)

Former Member
0 Kudos

Thank you all for your time,

I had one wrong Java VM parameter. All works fine now.

Thanks again

Charles

Former Member
0 Kudos

HI Charles,

I also met the same problem before, the way to solve this is to increase the Max Heap Size to a proper value and then restart the server again. This should be done with SAP Config tool which is located under X:\usr\sap\<SID>\DVEBMGS00\j2ee\configtool\configtool.bat.

By the way, does your physical memory large enough? I think it's better to have a larger memory before increasing the heap value.

Best regards,

Nick

Former Member
0 Kudos

I checked the java version and set the memory to the recommended value. All seems to be correct, but the problem remains.

Any other idea where I can take look?

Software Components all components...

Name Version Applied

sap.com/SAP-JEECOR 7.00 SP14

sap.com/SAP-JEE 7.00 SP14

VM

PID: 1040

Name: Java HotSpot(TM) 64-Bit Server VM

Vendor: Sun Microsystems Inc.

Version: 1.4.2_26-b03

Thanks

Charles

Former Member
0 Kudos

Hi Charles,

Did you check your Java Heap Memory settings.

Just try to increase the Java Heap Memory size using Configtool.

Please go through the below notes

[Note 723909 - Java VM settings for J2EE 6.40/7.0|https://service.sap.com/sap/support/notes/723909]

And also related notes mentioned in above notes.

[Note 874123 - JSPM shuts down with an OutOfMemoryError|https://service.sap.com/sap/support/notes/874123]

Regards.

Rajesh Narkhede

Edited by: Rajesh Narkhede on Apr 23, 2010 8:33 AM

p330068
Active Contributor
0 Kudos

Hi Charles,

I think there is some problem with the specific SP level version for user management.

I would recommend, please check the Java version on your system and update the server IP and host file in the host file entry.

then try to access user management through http://<host>:<port>/useradmin or http://<host>:<port>/irj/portal

try to search on SDN for user management issue in the portal, you will get lot of thread with similar issue.

Refer to [Security Problem Analysis Scenarios |http://help.sap.com/saphelp_nw04/helpdata/en/c5/2dfb40ee74f723e10000000a155106/frameset.htm]

Hope it helps

Regards

Arun