Unable to change shopping cart status

[Former Member]

Hi there,

After implementing the support pack, there is a problem with the shopping cart.

When I do the following step:

1) Create a hopping cart

2) Include attachment

3) click on 'Hold'

4) click check status

5) Shopping cart is in "Held" Status

6) Edit shopping cart

7) remove attachment

😎 click "order"

9) click check status

10) Shopping cart is still in "Held" status

But, when I do the following:

1) Create a hopping cart

2) Include attachment

3) click on 'Hold'

4) click check status

5) Shopping cart is in "Held" Status

6) Logoff

7) Re-login

😎 Edit shopping cart

9) remove attachment

10) click "order"

11) click check status

12) Shopping cart is in "Awaiting Approval" status

Has anyone face the same problem? If you did, what was the solution? Any suggestion and feedback is greatly appreciated and points will be awarded.

Thanks for reading.

Best regards,

Brian

[Former Member]

During patching they imported the note 1309729 that turn back on the perform statement "PERFORM attach_kw_update CHANGING ls_x_attach.". As soon as we commented this off, everything is working fine.

[former_member183819]

create OSS message.

Status are very important to business transaction and they are very important for businss ..

let me know srm version and sp level. i can check it my side too.

[SE12]

Hi,

Which SRM release and support pack are you using?

Kind regards,

Siobhan

[Former Member]

Thanks for your reply.

Please find further information below:

Component Version: SRM 4.00

SAP_ABA: SAPKA64025

SAP_BASIS: SAPKB64025

PI_BASIS: SAPKIPYJ6J

ST-PI: SAPKITLRC1

SAP_BW: SAPKW35025

CCM:SAPK-26413INCCM

SRM_SERVER: SAPKIBKS15

VIRSANH: SAPK-53211INVIRSANH

Hope the above info helps.