Managed system Configuration Diagnostics Prerequisites check fail

[Former Member]

Dear All,

My solman_setup initial configuration part and basic configuration part all passed without error. And when I do the managed system configuration part , first I choose the solution manager itself and the client 001 to config , and then the maintain connection passed OK , but in the next step , check Prerequisites, it fails. The Navigation Button just open a link to the SAP Service Market Place, and the IMG documentation just let me to see the note 1010428. The deatl part of the execuation result of the Prerequisites open a page but with error statement as below :

Service cannot be reached

What has happened?

URL https://sapsolmgr.centurydsp.com:8000/webdynpro/dispatcher/sap.com/tc_smdnavigation/StandaloneApp call was terminated because the corresponding service is not available.

Note

The termination occurred in system SM2 with error code 404 and for the reason Not found.

The selected virtual host was 0 .

What can I do?

Please select a valid URL.

If you do not yet have a user ID, contact your system administrator.

ErrorCode:ICF-NF-https-c:000-u:SAPSYS-l:E-i:SAPSOLMGR_SM2_00-v:0-s:404-r:Notfound

HTTP 404 - Not found

Your SAP Internet Communication Framework Team

Any comment will be appreciated.

Enddy.

[Paul_Babier]

Hi Enddy,

Typically this kind of error indicates that the HTTP Services has not been activated, or activated properly, however if you are able to use Webdynpro applications such as solman_workcenter or solman_ewa_admin as an example, then the HTTP services have been activated.

I am more interested in why the system has refered you to SAP Note 1010428, as that note describes the Software systems that are supported for E2E Diagnostics. Is your managed system specified in Sap Note 1010428 as a supported system?

Please check this note and see if your system is listed. I hope this is helpful.

Regards,

Paul

[Former Member]

Hello Enddy,

This sounds as if you have yet to configure the HTTP services in SPRO or have misconfigured them. Please review your configuration for the HTTP Services as it should resolve your issue.

Please review the diagnostics URL to see if it helps you out:

http://service.sap.com/diagnostics

Also, please review the following SAP Notes which will also guide you through diagnostics and solution manager setup/installation:

1010428 End-to-End Diagnostics

1145779 SAP Solution Manager 7.0 Installation

1163836 Solution Manager Diagnostics required for troubleshooting

Also pay attention to the relevant notes listed on the bottom of these. If you follow these documents, I'm sure you will have your issue resolved.

Hope this helps you out!

Thanks,

Mark