Help required on Organisation Structure
I wanted to prepare a Organisation Structure for one of our Client.
The Business process is like this , there is one Head office , 25 Branches & 50 Service centres .
The Head Office & Branches have similar function, i.e of booking the orders , checking the stock ( branches also stock the material ) ,if avialable than despatch, if the stock is not avilable than the stock is replenished from the main warehouse.
The service centre recieves complaints & defective goods under warranty from the customer , checks for availabilty of material , issues fresh material in place of defective material & sends it to the customer ,incase of material is not available than the requistion for the same is sent to the main warehouse & on reciept from warehouse the material given to the client.
In such scenario, how should I map my Organisation structure.
Secondly what factors decide whether a unit is to be treated as a plant or a storage location.