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Help required on Organisation Structure

Dear All,

I wanted to prepare a Organisation Structure for one of our Client.

The Business process is like this , there is one Head office , 25 Branches & 50 Service centres .

The Head Office & Branches have similar function, i.e of booking the orders , checking the stock ( branches also stock the material ) ,if avialable than despatch, if the stock is not avilable than the stock is replenished from the main warehouse.

The service centre recieves complaints & defective goods under warranty from the customer , checks for availabilty of material , issues fresh material in place of defective material & sends it to the customer ,incase of material is not available than the requistion for the same is sent to the main warehouse & on reciept from warehouse the material given to the client.

In such scenario, how should I map my Organisation structure.

Secondly what factors decide whether a unit is to be treated as a plant or a storage location.

Thanks

Former Member
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