on 04-14-2010 11:14 AM
I have tried to install the DEMO software supplied by SAP (installation no 20580707) on 64 bit SUSE Enterprise Linux (tried both on version 11 not certified by SAP as yet and version10 certifiied by SAP) with SAP Max DB database on a hardware system based on 64 bit INTEL QUAD processor Q8300.
After completion of the cenral instance installation (using "Installation Master", "MaxDB", "Installation Export","Kernel" DVDs from the pack as required) the instance is started but shutdown follows immediately. I am including the contents of one of the log files. Any help will be much appreciated.
SAPINSTLOG.TXT *******************************************************************
INFO 2010-02-17 16:09:37.554
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:09:37.557
Working directory changed to /mnt/install/IM_LINUX_X86_64.
INFO 2010-02-17 16:09:37.561
Account sapinst already exists.
INFO 2010-02-17 16:09:37.561
Real group ID set to 1000.
INFO 2010-02-17 16:09:37.741
Creating file /tmp/sapinst_instdir/x.
INFO 2010-02-17 16:09:37.741
Removing file /tmp/sapinst_instdir/x.
INFO 2010-02-17 16:09:37.742
Account sapinst already exists.
INFO 2010-02-17 16:09:37.743
Authorizations set for /tmp/sapinst_instdir.
INFO 2010-02-17 16:09:37.743
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:09:37.761
Working directory changed to /mnt/install/IM_LINUX_X86_64.
INFO 2010-02-17 16:09:52.156
Creating file /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/x.
INFO 2010-02-17 16:09:52.156
Removing file /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/x.
INFO 2010-02-17 16:09:55.436
Creating file /tmp/sapinst_instdir/x.
INFO 2010-02-17 16:09:55.436
Removing file /tmp/sapinst_instdir/x.
INFO 2010-02-17 16:09:55.436
Account sapinst already exists.
INFO 2010-02-17 16:09:55.437
Authorizations set for /tmp/sapinst_instdir.
INFO 2010-02-17 16:09:57.430
Copied file '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.xml' to '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.3.xml'.
INFO 2010-02-17 16:10:00.198
Copied file '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.xml' to '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.4.xml'.
INFO 2010-02-17 16:10:16.287
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:16.289
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:16.291
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:16.294
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:16.969
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:16.971
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:17.183
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:17.185
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:17.624
Copied file '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/inifile.xml' to '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/inifile.2.xml'.
INFO 2010-02-17 16:10:23.178
Copied file '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/keydb.xml' to '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/keydb.2.xml'.
INFO 2010-02-17 16:10:23.351
Copied file '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.xml' to '/tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/statistic.5.xml'.
INFO 2010-02-17 16:10:23.451
Execute step start of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|2|0
INFO 2010-02-17 16:10:38.147
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:38.149
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:38.156
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:38.160
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
INFO 2010-02-17 16:10:38.210
Starting instance BRL/DVEBMGS00...
INFO 2010-02-17 16:10:38.227
Working directory changed to /tmp/sapinst_exe.3945.1266415775.
INFO 2010-02-17 16:10:38.239
Removed environment variable SAPPARAM700 from current process environment.
INFO 2010-02-17 16:10:38.239
Working directory changed to /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL.
WARNING 2010-02-17 16:10:38.241
Connect to message server (BORELERP/3900) failed: NIECONN_REFUSED.
INFO 2010-02-17 16:10:38.511
Account brladm already exists.
INFO 2010-02-17 16:10:38.512
Account 0 already exists.
INFO 2010-02-17 16:10:38.515
Account 1001 already exists.
INFO 2010-02-17 16:10:38.516
Account 1000 already exists.
INFO 2010-02-17 16:10:38.518
Account 0 already exists.
INFO 2010-02-17 16:10:38.519
Account 1001 already exists.
INFO 2010-02-17 16:10:38.724
Creating file /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/start_BRL_DVEBMGS00.log.
INFO 2010-02-17 16:10:38.760
Output of /usr/sap/BRL/SYS/exe/run/startsap all DVEBMGS00 BORELERP is written to the logfile start_BRL_DVEBMGS00.log.
INFO 2010-02-17 16:12:54.425
Execution of the command "/usr/sap/BRL/SYS/exe/run/startsap all DVEBMGS00 BORELERP" finished with return code 0. Output:
Checking ADA db Database
-
Database is not available via R3trans
Running /usr/sap/BRL/SYS/exe/run/startdb
Trying to start database ...
Log file: /home/brladm/startdb.log
BRL database started
/usr/sap/BRL/SYS/exe/run/startdb completed successfully
Starting Startup Agent sapstartsrv
-
Instance Service on host BORELERP started
Starting SAP Instance DVEBMGS00
-
Startup-Log is written to /home/brladm/startsap_DVEBMGS00.log
Instance on host BORELERP started
Starting SAP-Collector Daemon
-
16:12:47 17.02.2010 LOG: Effective User Id is root
expand: write error: Broken pipe
******************************************************************************
This is Saposcol Version COLL 20.95 701 - v2.00, AMD/Intel x86_64 with Linux, 2007/02/16
Usage: saposcol -l: Start OS Collector
saposcol -k: Stop OS Collector
saposcol -d: OS Collector Dialog Mode
saposcol -s: OS Collector Status
Starting collector (create new process)
******************************************************************************
saposcol on host BORELERP started
INFO 2010-02-17 16:12:54.476
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:12:54.476
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:12:54.477
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:12:54.477
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:12:54.514
State of instance BRL/DVEBMGS00 changed from ABAP: UNKNOWN to ABAP: UNKNOWN.
INFO 2010-02-17 16:13:08.537
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:08.537
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:08.538
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:08.538
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:38.594
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:38.594
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:38.595
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:13:38.595
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:08.652
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:08.653
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:08.653
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:08.654
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:38.709
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:38.710
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:38.710
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:38.711
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:14:38.745
State of instance BRL/DVEBMGS00 changed from ABAP: SHUTDOWN to ABAP: SHUTDOWN.
INFO 2010-02-17 16:15:08.767
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:08.767
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:08.768
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:08.768
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:38.828
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:38.828
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:38.829
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:15:38.829
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:08.886
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:08.886
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:08.887
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:08.887
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:38.943
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:38.943
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:38.944
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:16:38.944
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:09.000
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:09.000
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:09.001
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:09.001
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:39.064
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:39.064
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:39.065
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:17:39.065
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:09.121
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:09.121
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:09.122
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:09.122
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:39.178
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:39.178
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:39.179
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:18:39.179
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:09.237
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:09.237
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:09.238
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:09.238
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:39.293
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:39.293
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:39.294
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:19:39.294
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:09.351
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:09.351
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:09.352
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:09.352
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:39.409
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:39.409
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:39.410
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:20:39.410
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:21:09.468
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:21:09.469
Disconnect from message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:21:09.469
Connect to message server (BORELERP/3900) succeeded.
INFO 2010-02-17 16:21:09.470
Disconnect from message server (BORELERP/3900) succeeded.
WARNING[E] 2010-02-17 16:21:09.508
CJS-30149 ABAP processes of instance BRL/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:30 minutes. Giving up.
ERROR 2010-02-17 16:21:09.560
FCO-00011 The step start with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|2|0|start was executed with status ERROR .
INFO 2010-02-17 16:21:29.242
An error occured and the user decided to stop.\n Current step "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|2|0|start".
INFO 2010-02-17 16:21:32.502
Creating file /tmp/sapinst_instdir/.lastInstallationLocation.
INFO 2010-02-17 16:21:32.715
Creating file /tmp/sapinst_instdir/ERPEhP4/AS-ABAP/ADA/CENTRAL/__instana_tmp.xml.
> State of instance BRL/DVEBMGS00 changed from ABAP: SHUTDOWN to ABAP: SHUTDOWN.
Your system is shutting down.
Please check the logfiles
dev_disp
dev_w0
in /sapmnt/<SID>/DVEBMGS00/work
directory
Markus
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Thank you very much for your help Markus
Due to a company off period between 23 April 2010 to 12 May 2010 the server that this installation was made will not be available for testing till 17 may 2010.
I however will be staying on during this period. I will be interested in any suggestions and I will try them after 17'th of may.
The log files that I have saved are as follows
1- sapinstlog.txt
2- sapinst_devlog.txt
3- controllerKdbClient.txt
4- stepKeydbClient.txt
5- start_BRL_DVEBMGS00log.txt
which I thought first 2 were the important ones. I included file no. 1 yesterday and I will include devlog.txt but I have to post it as a new question as there is a space limitation here. So please check my 2'nd post
would that be of any help in finding out why the system is closing. Every thing seem to be starting O.K. (database, SAP instance DVBRLEBMGS00). Why does the the shutdown starts.
Thank you very much again for your efforts
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