The status of sales order is being in processed

[mvr_police]

Dear All,

The delivery quantity is fully delivered and it is order related billing, this is a Sales Bom, the header is delivered and the line items are billed, the status of sales order is being in processed after the completion of the subsequent documents,

In the document flow the system is showing that the order is being processed, we have checked the copy control and the relevant assignments. As we are facing the problem while creating sales order system giving an error message that there are open items for the customer. Please tell me if there is any customization is there or is there any other way to achieve.

The other requirement is, if the customer credit limit get exceeds then the system should not save the sales order, if the credit lies within the limit and if the stock is not available in that particular plant, it is a dynamic credit limit.

Thanking you in advance for your valuable time and efforts,

Thanks & Regards,

Mani

[Former Member]

HI ,

1. For your first issue u201Cstatus of sales order is being in processedu201D

Please check the below settings:

Copy control From Sales order (OR) to Delivery (LF) u2013 T.code: VTLA.

In Item level (TAN) whether u201CUpdate document flowu201D is activated or not.

You should also check in the Item category (VOV7):

Completion Rule: Which one did you maintain?

2. Error message: Open items:

This is related with Credit management. Check whether you maintain any open item days or percentage, please check in OVA8. If you maintain you should get the payment from your customer . This is related with FI ( T.code : F-28 )

Dynamic credit check :

The setting is available in OVA8. Choose your credit control area, Risk category and Credit groups ( Should be Sales order group ). Then select the indicator u201C Dynamic u201C In Reaction you should give B ( Error ). Then the system will not allow to save the sales order if credit limit is exceeded .

3. If the stock is not available in that particular plant, it is a dynamic credit limit.

I think it is not possible . You may use the User exit in OVA8.

Hope this can help you .

Regards

M. Lakshmi Narasimhan