How to see COA parent account changes history?
We have big problem
Yesterday, the COA level and parent account for all active account was
changed suddenly from level 5 to be level 2
Please kindly help us with answer these questions:
1. Do you have any idea, what is cause of this problem ?
is this SBO bug ?
2. How could we see the history for level and parent account changes?
because we CAN see history for COA other information, but we CAN NOT
see history for level and parent account changes
3. When we tried to update the correct level and parent account through
a. We can not find column level in DTW template, only parent account
b. When we dtw parent account, there is error : oact.fathernum field cannot be updated odbc 1029
is it possible to update the parent account and level through DTW ? because we should fix 600 accounts, and it is impossible to fix one by one
really appreciate your help