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How to see COA parent account changes history?

Dear All

We have big problem

Yesterday, the COA level and parent account for all active account was

changed suddenly from level 5 to be level 2

Please kindly help us with answer these questions:

1. Do you have any idea, what is cause of this problem ?

is this SBO bug ?

2. How could we see the history for level and parent account changes?

because we CAN see history for COA other information, but we CAN NOT

see history for level and parent account changes

3. When we tried to update the correct level and parent account through

DTW :

a. We can not find column level in DTW template, only parent account

b. When we dtw parent account, there is error : oact.fathernum field cannot be updated odbc 1029

is it possible to update the parent account and level through DTW ? because we should fix 600 accounts, and it is impossible to fix one by one

really appreciate your help

Best Regards

JeiMing

Former Member
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