Agent Assignment problem
In a User decision step i have included an option to view a document transaction in change mode.
In the WF step the User is assigned to my SAP Userid and the Agent determination is completed with green signal.
But on execution, when clicked in the option (view a document transaction in change mode) it gives error "Agent no found" in WF log and doesnt open the required tcode.
how to solve it. pls proivde ideas.