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User status in Service Request Rule Policy

Hi Forum,

We have created Zstatus profile (copy of IT000004) and new user status are created in that zstatus profile. But am not able to see the new user statuses for the condition - User status in the Service Request rule policy. Is there anything I need to do for this?

Please help.



Edited by: Shridhar Deshpande on Apr 14, 2010 2:55 AM

Former Member
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