Customer age analysis showing incorrect aging

[Former Member]

Hi All

We have a rather complicated scenario, we captured journals for customers some of the journals are back dated , so when we check the aging it has incorrect info on some of the suppliers and others are showing correct info.

I've checked the payment terms and they are set to 30 days (start from month end + 1 Month)

Others are showing correct figures under correct columns and others are showing incorrect instead of showing under 0 -30 (correct) and then the others are showing 31 - 60..(incorrect)... they both belong to the same posting month.

Regards

Bongani Dlamini

[Former Member]

The aging is based on the due date of the journal. You are able to update this value if it is incorrect. The payment terms will calculate the correct due date when you post a document, which will default into the journal.

[Former Member]

Hi Bongani Dlamini,

Your question is not very clear to me. Which customers are showing incorrect figures? Any patterns have you notices? What are the differences you could find it out?

Thanks,

Gordon