ECC6.0 SR3 installation error

Dear expert:

i am installing ECC6.0 SR3 in Windows 2003 server x64. the Ram: 16G, Harddisk: 1TB

but when installation is running 22nd of 42, stopped.

error in startED1.log is as following

running E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe name=ED1 nr=00 SAPDIAHOST=lablab -wait

SAPSTART finished successfully on lablab_ED1_00, but at least one process doesn't run correctly:

E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe=>sapparam(1c): No Profile used.

who met same issues , please kindly me what's the reason

thanks in advance

Kevin

SAP Managed Tags:
Windows Server

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Answers (2)

As per error message it seems that some files are having sharing voilation. Please restrat the machine and try the installation again. Also check the SAP dump and try the installation with another set of dump (Software)

Thanks

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Hi,

1. Stop the installation...

2. Check that DB Services are started and running

3. Manually start the instance from SAPMMC.

4. Restart the installation with "Continue OLD option"

5. Paste the "sapinst.log" and also "startED1.log" from the installation directory (C:\program files\sapinst\..\..\)

Regards.

Rajesh Narkhede

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Dear Rajesh,

1. Stop the installation... okey

2. Check that DB Services are started and running okey

3. Manually start the instance from SAPMMC. you mean start DB service from MMC?

4. Restart the installation with "Continue OLD option" okey

5. Paste the "sapinst.log" and also "startED1.log" from the installation directory (C:\program files\sapinst\..\..\)

i don't catch what you said

Regards.

Rajesh Narkhede

Edited by: nakashima1 on Apr 13, 2010 10:50 AM

Hi,

### 3. Manually start the instance from SAPMMC. you mean start DB service from MMC?

At this stage of installation, you may see the SAP MMC icon on your desktop.

Execute it --> select instance --> right click --> start

--- sapinst.log

you can do a search in c:\program files (easiest way....)

Regards.

Rajesh Narkhede

sapED1.log


running E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe name=ED1 nr=00 SAPDIAHOST=lablab -wait
SAPSTART finished successfully on lablab_ED1_00, but at least one process doesn't run correctly:
	
E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe=>sapparam(1c): No Profile used.

sapinst.log


INFO 2044-04-13 16:56:30.421
Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\x.
INFO 2044-04-13 16:56:30.421
Removing file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\x.
INFO 2044-04-13 16:56:37.781
Creating file C:\Program Files\sapinst_instdir\x.
INFO 2044-04-13 16:56:37.781
Removing file C:\Program Files\sapinst_instdir\x.
INFO 2044-04-13 16:56:39.265
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.24.xml'.
INFO 2044-04-13 16:56:40.546
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.25.xml'.
WARNING 2044-04-13 16:56:47.562
Unable to get information about path 
LABEL.ASC\ using GetVolumeInformation. Operating system error message: The filename, directory name, or volume label syntax is incorrect.
INFO 2044-04-13 16:56:47.703
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/inifile.9.xml'.
INFO 2044-04-13 16:56:47.984
Execute step 
Component  W2K_ServicePack_Check|ind|ind|ind|ind
Preprocess  of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|W2K_ServicePack_Check|ind|ind|ind|ind|2|0
INFO 2044-04-13 16:57:02.281
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/keydb.9.xml'.
INFO 2044-04-13 16:57:02.406
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.xml' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/statistic.26.xml'.
INFO 2044-04-13 16:57:02.500
Execute step start of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Start|ind|ind|ind|ind|1|0
INFO 2044-04-13 16:57:02.812
Starting instance ED1/DVEBMGS00...
INFO 2044-04-13 16:57:02.828
Copied file 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/dev_sapinst' to 'C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/dev_sapinst.3'.
INFO 2044-04-13 16:57:02.843
Removing file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\dev_sapinst.
INFO 2044-04-13 16:57:02.843
Moving file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\dev_sapinst to: C:\sap2.tmp.
ERROR 2044-04-13 16:57:02.843
FSL-00001  System call failed. Error 32 (The process cannot access the file because it is being used by another process.
) in execution of system call 'MoveFileEx' with parameter (C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\dev_sapinst, C:\sap2.tmp, MOVEFILE_WRITE_THROUGH), line (223) in file (synxcfile.cpp).
ERROR 2044-04-13 16:57:02.843
FSL-02040  Unable to delete node C:/Program Files/sapinst_instdir/ERP/SYSTEM/ORA/CENTRAL/AS/dev_sapinst with type file: The process cannot access the file because it is being used by another process.

trc file: "dev_sapinst", trc level: 1, release: "700"

[Thr 1656] Wed Apr 13 15:20:12 2044

[Thr 1656] ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 2764]

[Thr 1656] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 480

(SI_ECONN_REFUSE; I4; ST; 172.24.6.253:3900) [nixxi.cpp 2764]

[Thr 1656] *** ERROR => MsIAttachEx: NiBufConnect to lablab/3900 failed (rc=NIECONN_REFUSED) [msxxi.c 652]

[Thr 1656] Wed Apr 13 15:20:48 2044

[Thr 1656] ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 2764]

[Thr 1656] *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 0 / sock 452

(SI_ECONN_REFUSE; I4; ST; 172.24.6.253:3900) [nixxi.cpp 2764]

[Thr 1656] *** ERROR => MsIAttachEx: NiBufConnect to lablab/3900 failed (rc=NIECONN_REFUSED) [msxxi.c 652]

Hi,

Please stop the installation and database.

Then reboot your system and retry the installation...

That would be the easiest way...

Regards.

Rajesh Narkhede

during the installation, waring occurred

Connect to message server (lablab/3900) failed: NIECONN_REFUSED.

so what's the reason, message server can not be connected

Hi,

What is the current status ? is that stuck at same step ?

Please check your host file for correct hostname entry

C:\windows\system32\drivers\etc\hosts file should have entry like below:

<IP_Address>     <Your_hostname>

Then start the sap from SAPMMC

Then try again...

Regards.

Yes, i already set the hosts like what you said. but it doesn't work..

i list the log in java monitor

INFO 2044-04-14 00:59:07.359

Execution of the command "E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\stopsap.exe name=ED1 nr=00 SAPDIAHOST=lablab" finished with return code 0. Output:

STOPSAP executed succesfully

WARNING 2044-04-14 00:59:08.796

Connect to message server (lablab/3900) failed: NIECONN_REFUSED.

INFO 2044-04-14 00:59:09.328

Creating file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\start_ED1_DVEBMGS00.log.

INFO 2044-04-14 00:59:09.328

Output of E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\startsap.exe name=ED1 nr=00 SAPDIAHOST=lablab is written to the logfile start_ED1_DVEBMGS00.log.

WARNING 2044-04-14 01:02:32.375

Execution of the command "E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\startsap.exe name=ED1 nr=00 SAPDIAHOST=lablab" finished with return code -1. Output:

STARTSAP failed

Details are written to C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\startED1.log

INFO 2044-04-14 01:02:32.390

Connect to message server (lablab/3900) succeeded.

INFO 2044-04-14 01:02:32.390

Disconnect from message server (lablab/3900) succeeded.

INFO 2044-04-14 01:02:32.406

Connect to message server (lablab/3900) succeeded.

INFO 2044-04-14 01:02:32.406

Disconnect from message server (lablab/3900) succeeded.

INFO 2044-04-14 01:02:40.062

Connect to message server (lablab/3900) succeeded.

INFO 2044-04-14 01:02:40.062

Disconnect from message server (lablab/3900) succeeded.

start_ed1.log

running E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe name=ED1 nr=00 SAPDIAHOST=lablab -wait

SAPSTART finished successfully on lablab_ED1_00, but at least one process doesn't run correctly:

E:\usr\sap\ED1\SYS\exe\uc\NTAMD64\sapstart.exe=>sapparam(1c): No Profile used.

so , i don't know why disconnect once connected MEssage server.

Thanks

Edited by: nakashima1 on Apr 14, 2010 4:56 AM

The connection to the message server fails because your system is not properly starting.

Please check

dev_ms

dev_disp

dev_w0

in the work directory of the instance.

Markus

Yes, I reset the Virtual RAM to 8G, before is 2GB.

no the installation could be continued, but new issue is coming.

now the Icon in SAPMMC is green, but i reviewed the trace file of disp+work.exe

log is as following.


Fri Apr 15 01:06:39 2044
kernel runs with dp version 232000(ext=109000) (@(#) DPLIB-INT-VERSION-232000-UC)
length of sys_adm_ext is 576 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 1252) [dpxxdisp.c   1243]
	shared lib "dw_xml.dll" version 144 successfully loaded
	shared lib "dw_xtc.dll" version 144 successfully loaded
	shared lib "dw_stl.dll" version 144 successfully loaded
	shared lib "dw_gui.dll" version 144 successfully loaded
	shared lib "dw_mdm.dll" version 144 successfully loaded
rdisp/softcancel_sequence :  -> 0,5,-1
use internal message server connection to port 3900
Fri Apr 15 01:06:43 2044
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5371]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >lablab_ED1_00

Regards,

Hi,

Its a kernel problem.

1. Just stop the installation and database

2. Backup OLD Kernel

3. Upgrade with LATEST kernel (db dependent/independent and dbsl)

4. Start SAP and database

5. Restart the installation.

Refer the below note also :

[Note 525900 - GZZ > 1 possible network problems detected|https://service.sap.com/sap/support/notes/525900]

Make sure that there is no DNS entries in your Network Configuration. At least till installaiton....

Your problem will be resolved.

Regards.

Rajesh Narkhede

thanks for your answer.

what's the meaning of 'Make sure that there is no DNS entries in your Network Configuration. At least till installaiton....

Hi,

Make sure that you have no DNS entries configured in Network Configurations Propeties.

You can check it as follow.

1. Start --> Control Panel --> Network Connections

2. Right Click and go to Propeties.

3. Remove if there is any entry in Prefered DNS Server or Alternate DNS Server

Regards.

Rajesh Narkhede

Hello Rajesh,

thanks for your answer.

i patched the kernal , it works well, but at the step configure UME, it failed,

*************************************************************

**
getMacAddress() failed **
**
trying to get mac address from **
file C:\Program Files\sapinst_instdir\ERP\SYSTEM\ORA\CENTRAL\AS\MAC_ADDRESS
**

*************************************************************

Exception : CreateProcess: cat MAC_ADDRESS error=2

*************************************************************

**
getMacAddress() failed **
**
failed to get mac address with Runtime.getRuntime().exec( cat MAC_ADDRESS )
**

*************************************************************

java.text.ParseException: cannot read MAC address for lablab from [] using cat MAC_ADDRESS

at com.sap.bc.krn.perf.PerfTimes.voidParseMacAddress(PerfTimes.java:1326)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:571)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

}

i searched notes, it is also kernal issue. but what patches should i download.

hope to get your answer.

thanks a lot

Kevin

Edited by: nakashima1 on Apr 19, 2010 9:00 AM

Hi,

Not sure but you will need SAPJ2EE and DW (disp+work) patch...

As per the note 977929

640 add-on:

Patch no. 8 for SAPJ2EE and

Patch no. 147 for DW

640 Java only:

Patch no. 6 for J2EEKRN

700:

Patch no. 16 for SAPJ2EE and

Patch no. 76 for DW

This patch is for similar problem.

Regards.

Rajesh Narkhede

Hello Rajesh,

sure, i saw both patches for kernal. both are ralted to get Mac address.

but uncompressed them ,then put both into E:\usr\sap\ED1\SYS\exe\uc\NTAMD64 ?

Or dw is copied into NTAMD64

and J2EE is copied into another folder

hope to get your echo

thanks a lot

Best Regards,

Kevin

Hi,

Please go through the below note for installation instructions.

[Note 529088 - Patches for the SAP J2EE engine|https://service.sap.com/sap/support/notes/529088]

[How to do a Manual Kernel Upgrade of an SAP Server|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70d8838d-cb8f-2c10-7ab8-d1504670fbb8?quicklink=index&overridelayout=true]

Regards.

Rajesh Narkhede

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