OutlookSoft SendGovernor Service service hung on starting

[Former Member]

Hello all,

I am getting an error meesage when the the server (Windows Server 2003) that runs BPC 7.0 starts up. In event viewer I am getting the error message "OutlookSoft SendGovernor Service service hung on starting" under Event ID 7022. However this does not seem to affect BPC and when I look in the Services Manager the OutlookSoft SendGovernor Service has started.

What can I do to prevent this service hanging on startup?

Many thanks

Omar

[Former Member · Accepted solution]

Hi,

With the registry editor (regedit), under HKLM\SYSTEM\CurrentControlSet\Services\OSoftSendGovernor :

Add a multi-string key named DependOnService.

Assign it the value : COMSysApp

Sincerely