CRM - SLCM Integration

[Former Member]

Dear colleagues, can you give me advice on CRM - SLcM, is there any student object at CRM? If you create the students in CRM and you need to pass academic information during the creation, do you need to enhance the BP to do so?

Thanks in advance for your help.

Cristóbal.

[RobJonkers]

Dear Cristóbal,

Thanks for your post. SAP CRM in relation with SAP SLcM is mostly used for recruiting and alumni processes. In your case it seems that you are using it for recruiting (create a student/prospect). In CRM there is no study object available. CRM provides the creation of the business partner details . When a prospect (BP) needs to be created in SLcM you will have to interface the prospect (BP) to SLcM and create the study data here (the study data is HR-PD related. For example the ST object and CS object). The prospect should be created as a similar BP in SLcM and beside that create the necessary study objects (ST, CS, etc).

I would suggest to take at our BPX: http://www.sdn.sap.com/irj/bpx/highered. It will give you more insight in what is possible with CRM and SLcM.

- Link at BPX: Student Lifecycle Management Best Practices, Implementation Guidelines and Tutorials

- Link at BPX: Customer Relationship Management for Student Recruitment

Br,

Rob