Printing prob in logo

[Former Member]

Hi all,

I am using company logo in my smartforms!! its in .BMP format....,now the thing is that the image is 10 cm in length and 3 cm in width...some part contains image some containg text while some part is blank...If i put it in smartforms as logo.it gets printed,but the blank part comes in dark patches on the printout.....wht should i do so tht i get the transparent image ?

thanks in advance .....

Edited by: Rob Burbank on Apr 12, 2010 9:12 AM

[david_liu1]

Hello,

From the True Color graphics only 24 bit True Colors graphics are

supported by SAP.

So check if your image is a true color bitmap with 16,7 millions (24

BitsPerPixel) colors. The SAP has to convert it to a bitmap with 256

colors during the upload. Here the colors can slightly change.

Please decrease the color depth of the image and upload in your system

again.

Maybe the result will be much better after this.

Regards,

David