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name & password is incorrect when create new rfc connection

Hi expert,

previous i set up one customer number with s-user id and password for RFC connection and its able to connect Solman with sap support portal.

Now the s-user id deleted and change to other new s-user id. I want to change s-user id and password which maintain in SM59 and then i click on connection test. System say the user name & password is incorrect.

I try delete and Set-Up SAP Support Connection for Customers again, the error still same.

Please advice is there anything i need to do to refresh solman system so that old user id is been cleared?

regards,

ng chong chuan

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