Best Practices for Alert Configuration.

[Former Member]

Hi,

Can anyone please guide me with alert configuration. <b>Every thing about..

Creating, Defining Alert categories,

Best practices of alert framework..etc</b>

Any links, pdfs, Blogs are also appreciated.

Thx,

-Naveen.

[bhavesh_kantilal · Accepted solution]

Naveen,

Which SP are you on.

From SP14 onwards , ALert Framework is made independent of End to End Monitoring . Check the note 870232 for this info.

ALso, check the note 913858.

Regards,

Bhavesh

[Former Member · Accepted solution]

Hi ,

The most important thing when you are defining your alert categories is how you want to categorise them...Based on hte Interface or based on the Product which you are interfacing.

for example, you might want all the errors related to a interface go in to one categories.

Or you might divide the ALert categories based on the Products you are interfacing with. eg. CRM system, SAP system, legacy system etc.

ALso, make sure that your Alert rules are not overlapping when you create them.

The better you design them the more readable they are.

Regards

Vijaya

[Former Member · Accepted solution]

vijaya kumari,

Do the user need any other roles to create alert categories.

I tried to create one and save it. Then there is a pop-up telling that "You dont have permission to save"..kind of thing.

I have seen in help.sap.com that the user needs to have a role, <b>SAP_XI_ADMINISTRATOR</b> to create alert categories in tcode <b>ALRTCATDEF</b> or

in <b>RWB> Alert Configuration</b>

-Naveen.

[bhavesh_kantilal · Accepted solution]

Hi

the roles reuired to access the RWB are:

1. SAP_XI_RWB_SERV_USER

2. SAP_XI_RWB_SERV_USER_MAIN

The roles for the Alert Management are:

1. SAP_ALM_ADMINISTRATOR

2. SAP_ALM_CUSTOMIZER

3. SAP_BC_ALM_ALERT_USER

Regards,

Bhavesh

[Former Member · Accepted solution]

Bhavesh,

I am able to access rwb, when click on

<u>Alert Configuration</u> link, I get an error

<b>404 Not Found

The requested resource does not exist.

Details: Go to main page of this application!</b>

-Naveen.

[moorthy · Accepted solution]

Naveen,

Refer this SAP Note- 750287

Regards,

Moorthy

[moorthy]

Naveen,

Here you go -

http://help.sap.com/saphelp_nw2004s/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

Blogs-

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Regards,

Moorthy