configuration steps for customer service module

[former_member226249]

Hi All,

I am SD consultant added with new resposiblilities of CS. My Client is a service industries. I need to learn basic process and configuration step for CS regarding service order creation, planning, costing and settlement.

Wainting for positive reply,

Thanks & regards,

Sudhir

[Former Member · Accepted solution]

Hi,

Please read the PLM material with series

PLM301,

PLM305

PLM310

These three books will give details completely on CS module

regards,

santosh

[Former Member]

Hi,

Please go thorugh the below link it will help you to resolve your problem.

http://help.sap.com/printdocu/core/print46c/en/data/pdf/MYSAP/SR_CS.pdf

Regards,

Krishna O

[Former Member]

Hi All,

i need the same.

plz help me, how can i gather knowledge about Customer Service (process and configuration)

the Book Names suggesteed by Mr. Santosh, not open anywhere.

plz provide some other link

thanks,

Edited by: Sandeep Singh Chauhan on Jun 10, 2010 12:53 PM