Unable to open service BOE120 TOMCAT and Unable to STOP severs in CCM

[former_member321020]

Hi Everyone,

i have installed business object Edge series 3.0 in windows 2008 server standard edition. I also installed crystal 2008, xcelsius engage 2008 , live office, SAP GUI 7.10. I did not installed SAP Integration yet. The installation has done in 'D-drive' instead of 'C-drive'. The installation has been done successfully for above products.

Now i am facing two problems.

In CCM, both TOMCAT and SIA are in running state.

1. when i try to open tomcat configuration, i am getting an error as below

' Unable to open service BOE120 TOMCAT'

2. In CCM, when try to stop the TOMCAT or SIA, system showing an error

'Unable to stop the service, Access Denied'.

But when i go to windows services, there i can able to stop tomcat.

What could be the reasons for above error? Wait for your reply.

Thank you all in advance

[former_member136842 · Accepted solution]

Hi,

when you want to stop the services via ccm are you logged in as a user with local administrator rights ?

Regards

-Seb.

[former_member321020 · Accepted solution]

HI,

Yes if i login with administrator id then i can able to stop, restat the servers in ccm

[former_member136842 · Accepted solution]

Hi,

only local administrators or, i guess, at least local power users have the right to handle services.

REgards

-Seb.