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Error: "Unfortunately we have trouble completing your download request"

When I try to download the SAP NetWeaver Composition Environment 7.1 SR5 - Developer Edition, I get this error (like many others have):

Unfortunately we have trouble completing your download request. Please contact sdn@sap.com for further support.

And I of course sent an email to sdn@sap.com, but I do not expect this to be fixed, as others have done the same before me and the problem still exists.

I have tried with:

- Windows 7, IE 7

- WIndows 7, Firefox 3.6.3

- Windows XP, IE 6

- Windows 7, Firefox 3.5.8

In all cases I cleared my browser cache, cookies and history. In all cases I get the same error.

The final download URL that seems to fail is this one:

https://downloads.sdn.sap.com/netweaver/ce/71SR5/SDN_Preview_SR_5_CE71.rar

and the headers in the response are:

HTTP/1.1 302 Moved Temporarily
Server: AkamaiGHost
Content-Length: 0
Location: https://downloads.sdn.sap.com/scnsorry.html
Date: Sat, 10 Apr 2010 18:00:00 GMT
Connection: keep-alive
Vary: Accept-Encoding

Hopefully someone at SAP can fix?

In the meantime, can SAP please do many of us a favour and place a copy of the downloads on the FTP site? The folder

"ftp://ftp.sap.com/pub/sdn/devkits/netweaver/java/" is empty, perhaps that is a good home!

Does anyone know of another place to download these? I have had many problems with downloads from the SAP site over the past few years; unfortunately I had a feeling it was not going to work before I even tried it. You think this would be stable by now... :-P

TIA for any help offered...!

RBL

Edited by: Robert Burfoot-Lobo on Apr 10, 2010 12:11 PM

Former Member
replied

Hi Robert,

Thanks for accolade.

Actually some times this problem happens with unknown issues.

Please try again after some time, It will work

Hope it helps

Regards

Arun

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