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Web Intelligence Document Freezing

Hello everyone,

I hope someone could help me solve this issue.

I open a new Web Intelligence document, select the required universe on which to build my document,

it starts loading for a couple of minutes and then freezes.

this issue appeared just yesterday, before that i was able to work just fine & I'm wondering what could cause

this freezing issue.

Even if i try to open an existing report, it also freezes on loading.

Any suggestions would be highly appreciated.

Thanks.

Former Member
replied

Is it happening to every one?

Have you checked your Java?

I will also suggest checking your Service Pack and Fix Pack to see if they are updated.

I had similar issue when every thing was updated but web service was not responding. I restarted web services and I rebooted the server and got issue resolved.

Bashir Awan

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