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Using CRM web-client instead of txm crm_dno_monitor?

I have this question for a long time that is whether it is possible to use CRM webclient monitoring CHARM related

change requests since they are CRM type tickets.

We use txn crm_dno_monitor to access CR so far. Can we use CRM web client OR other CRM txn to do them same thing?

Thanks!

Former Member replied

Hi,

You can acess the Change Request Management sessions using Workcenter.Starting form Solman SP15.(Webdynpro applications based on Webgui). Please get in touch with your security consultant to get these Workcenter roles assigned.

Please try that.

Thanks,

Jagan

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