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unable to reach application server. contact your administrator(ERR WIJ20010

Guys,

One of my user who is getting an error message "unable to reach application server. contact your administrator(ERR WIJ20010)" when he works in Web Intelligence via InfoView.

This is happening often. I searched SAP notes. No luck.

Timebeing i used to restart the BOE servers to fix the issue.

All other users are fine. They are not facing any issue.

Can you please share your thoughts?

Thank you in advance.

Regards,

Kiruba v.r.

Former Member
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