SRM Buyer portal -- Go Shopping -- Options Inactive
I am very new to SRM system.
I am trying to access SRM Buyer portal http://<hostname>:<Portno>/sap/bc/gui/sap/its/bbpstart
After logging into portal Requests,Shop,Check Status,Approval,Confirm Goods/Services,Enter invoice/credit Memo all these are inactive and cross sign appears in front of them.
When I am clicking on any of the above same window is opening in that browser only.
If I click on setting ,its giving dump "ITS_TEMPLATE_NOT_FOUND" in ST22.
The ITS service "bbpat05" failed since not template could be found for
the screen with the number 100 in the program "SAPLBBP_UM_UI".
In SICF bbpat05 is already activated.But when I checked in SE80 for Package
->BBP_AT>ITS Services BBPAT05 is not present.
Request your help.