ERROR MESSAGE M8 534 during MR8M, Cancel CREDIT MEMO PROCESSING
Kindly explain me what is the actual meaning for the message "Balance not Zero: 4,487.00 - debits : 54,487.00 Credits : 50,000.00"
The above message has been received during cancel Credit memo document through MR8M.
Kindly help me out to proceed further..Thanks in advance..
MAURO BIANCHI replied
This problem usually occurs due to differences in tax amount
The source document was posted in a previous period.After this, the tax rate was changed (this is allowed in countries with tax jurisdiction code).The reversal document should be posted in the current period.When canceling the source document, the tax is calculated on account of the entered posting date and differs from the original tax amount.
If the posting period of the source document is opened:
- Post the reversal document with posting date of the source document.
If the posting period of the source document is closed:
- Open this posting period and post the reversal document with the posting date of the source document. If you do no longer want to open the previous period, you can only post a credit memo in this case.However, a different tax amount is calculated here if, as described above, the tax rates have been changed in the meantime.
Hope this can help