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Error When Creating New User in UME - GRC 5.3, but works via Backend


When I try to create a new user in the User Management (UME), I get a very generic error message: "An error occurred; contact your system administrator". However, if I create the new user in the ABAP - backend first then he/she will show up in the UME and I can add Java roles to the user in the UME and he/she can work without issues. Therefore: do you always have to create GRC administrator users in the backend first or should it work when first creating in the UME as well?

Thanks, Joerg

Former Member
Former Member replied


we are creating local UME users directly in the JAVA and we have only RTA connectivity to backend systems...

I recommend you to examine the defaulttrace.trc and paste the error message

Do you use local UME or do you have bound your JAVA GRC to an LDAP..? How does your UME in the java config tool look like?


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