SMTP mail configuration and status notifications
I have two issues with e-mailing from SAP that I hope somebody can help me with.
1. I have SAP configured to send e-mails but I need to change the notifications. In SCOT I have it set to expect receipt confirmation but they want the delivery status to still come back but not have the recipient get the "read receipt" message. I changed SCOT to not expect a receipt and then I lost both. How can I set it up to get the delivery status without the recipient being asked a read receipt message?
2. We would like to be able to use SOST and SOSB for the users to see the status notifications of the e-mails they sent. Currently, the status is sent and the delivery status goes into the users exchange inbox. We also have workflow using the e-mail address in the user master so I don't think I can mess with that. The e-mail address in the user's record is their normal e-mail address and SAP sends the request to our exchange server and it relays the mail. How can I get the delivery status messages relayed back to SAP? Is it something the network administrator can change on the exchange server?
Thanks for you help.