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Sap GUI for Windows 7.10 patch level 15+ printing multiple copies issue

Hi to all,

we are experiencing an issue with SAP GUI 7.10 while trying to print multiple document copies.

It started happening when we updated our GUI to patch level 16 (we were under 15 but it seems this problem started to occur from the patch level 15 upwards)

System: Windows XP SP3

The way to reproduce this problem:

1. Try to print any document from SAP GUI

[http://img25.imageshack.us/img25/1485/sapprint.png]

2. Windows print dialog shows up - enter 2 copies instead of 1:

[http://img176.imageshack.us/img176/5769/sapprint2.png]

You will see your printer printing 2 copies then stops for a second and then starts again printing 2 more - so you'll get a:

n*n

copies where n is the number of copies you entered in the print dialog.

I found a similar problem posted here (the last post):

http://www.saptechies.com/continuously-printing-the-same-report-on-printer/

but I can't seem to find any SAP note addressing this issue.

Also - I've just finished going through the patch level 17 fixes (I've patched one of my sandboxes) but the problem is still there.

Any ideas or links to SAP notes ?

Former Member
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