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Change default number of Lines on a service order

Former Member
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In CRM 7.0 when I open a service order in the WEBUI, I see 5 lines available for input. I can insert addtional lines by filling in the five available and the system will add a new blank line or I can click the insert buton. Is there a way to default the display to show 10 or 15 lines initially?

Thank you, Jay

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Answers (1)

Answers (1)

Former Member
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Hi Jay,

Redefine the DO_PREPARE_OUTPUT method of the Service Order Items view controller(I think it is BT116IT_SRVO/GenericItem ) and make the variable gv_number_min_items to 10.

Debug the code in method prepare_empty_item( ) called inside DO_PREPARE_OUTPUT and you can see that this variable has a value of 5 initially which is used to create the setvice order items.

Regards,

Masood Imrani S.