on 04-07-2010 4:54 PM
Hi experts,
we are facing one critical issue in production, our client is raised sales order for project which is maintained in exclusive pricing , and sales order type they taken inclusive pricing , they delivered partial delivery for 2 line items also and PGI immediatly, they raised invoice and sent to customer for those 2 items, but customer rejected the invoice . So we want to update the pricing conditions in billing level.
so is it possible , or else is ther any solution to solve this this issue ,, please give me some guide lines
Thanks in Advance
Madhu
solved thanx for all
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As the fellowes have said, once the invoice created and the accounting document created there is no way you change the prices.
You can cancel invoice in VF11, update you conditions records in VK11 if relevant, and issue teh invoice VF01 and in the invoice document update the prices either at item or header level by clicking the Update pricing button and choose Carry out new pricing.
You can issue a credit note if you invoice was too high
You can use the invoice correction to settle the difference, in VA01, sales document type RK (in standard system) and make reference to your billing document.
Regards
Sidi
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Cancel the invoice and the accounting documents. T code to cancel invoice VF11.recreate the invoice and update pricing to apply correct pricing.
Else process credit memo request for the wrong invoice and raise credit note. Then cancel the rest of the order.
create a new order with correct information and pricing and process to customer.
Regards
Sai
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Hi Madhu,
In your case Cstomer is rejected invoice.. so no acconting documents generated .Then follow as below
Cancel with T-code VF11 your Previous Invoice Document .and Again you create new Invoice docment --with VF01
Before doing this Create New Condition Records(VK11).
Again in creating Invoice Docment (VF01)----> Inside if you Click on "Hearder or "Item Icon"---->you can see "Update Push Button" Click on that on "Carry on New Pricing"
Regards,
Seegal
Edited by: Raga on Apr 7, 2010 11:15 AM
Edited by: Raga on Apr 7, 2010 11:19 AM
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Hi,
Once the billing document has been created and the accounting document generated you cannot make any changes to the invoice. You would have to cancel the invoice and then do the billing again.
Regards,
Mukund
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