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Cannot export to PDF

Hi experts,

My clients couldn't export marketing documents to PDF. Here is the error message:

Cannot Write File (7001-29)

Please advice.

Thank you.



Former Member


When using the new Function of 'Exporting to PDF'/'PDF Generation' the following two settings need to be applied/checked:

1. Path needs to be defined via 'Administration->System Initialization->General Settings->Path->Attachment Folder

2. The Windows User needs to have write/modify permission for the folder

fined under 1. (To check if the permission is correct, access the folder and check if a new file could be saved)

NB: These Settings are also necessary when using the Email Function as the attachments are generated as PDFs and are also saved under the above Path.

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