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CRM WebClient User interface or CRM Web Centric UI or CRM Business package

I am very new to CRM, I jsut started to learn and understand the CRM framework.

I have a few questions here, please help me to understand.

Requirement: We would like to provide CRM access to the end users via SAP Portal. I would like to know what are the possible ways to do this and how?

While i was going through sap forums, I came to know there are couple of wasys to do this but I am not sure.

1. We can provide access via CRM-Web Centric UI ( is this a portal UI or different)

2. Deploy CRM business packages and setup the access (like SSO with CRM box)

3. SAP CRM Web Client user Interface

I am confused here, what is the betterway to publish the CRM portal to end users?

Please help me to undersstand the above questions.



Edited by: krishna reddy on Apr 6, 2010 10:10 PM

Former Member
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