CRM WebClient User interface or CRM Web Centric UI or CRM Business package
I am very new to CRM, I jsut started to learn and understand the CRM framework.
I have a few questions here, please help me to understand.
Requirement: We would like to provide CRM access to the end users via SAP Portal. I would like to know what are the possible ways to do this and how?
While i was going through sap forums, I came to know there are couple of wasys to do this but I am not sure.
1. We can provide access via CRM-Web Centric UI ( is this a portal UI or different)
2. Deploy CRM business packages and setup the access (like SSO with CRM box)
3. SAP CRM Web Client user Interface
I am confused here, what is the betterway to publish the CRM portal to end users?
Please help me to undersstand the above questions.
Edited by: krishna reddy on Apr 6, 2010 10:10 PM