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RCA - SMD agent is not getting started

Former Member
0 Kudos

Hello Gurus ,

We have installed SMD agent 7.11 on managed system. It installed smoothly but at the time of starting the agent , it is giving error as follows.

jcmon=>sapparam(14): icm[SMDA]/HTTP/file_access_0 (ref.by icm/HTTP/file_access_0) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_0 (ref.by icm/server_port_0) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_1 (ref.by icm/server_port_1) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_2 (ref.by icm/server_port_2) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_3 (ref.by icm/server_port_3) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_4 (ref.by icm/server_port_4) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_5 (ref.by icm/server_port_5) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_6 (ref.by icm/server_port_6) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_7 (ref.by icm/server_port_7) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_8 (ref.by icm/server_port_8) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_9 (ref.by icm/server_port_9) missing.

jcmon=>sapparam(14): ssl/pse_provider[SMDA] (ref.by ssl/pse_provider) missing.

jcmon=>sapparam(14): icm[SMDA]/HTTP/file_access_0 (ref.by icm/HTTP/file_access_0) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_0 (ref.by icm/server_port_0) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_1 (ref.by icm/server_port_1) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_2 (ref.by icm/server_port_2) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_3 (ref.by icm/server_port_3) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_4 (ref.by icm/server_port_4) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_5 (ref.by icm/server_port_5) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_6 (ref.by icm/server_port_6) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_7 (ref.by icm/server_port_7) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_8 (ref.by icm/server_port_8) missing.

jcmon=>sapparam(14): icm[SMDA]/server_port_9 (ref.by icm/server_port_9) missing.

jcmon=>sapparam(14): ssl/pse_provider[SMDA] (ref.by ssl/pse_provider) missing.

I am seeing following errors in logs.

[Thr 01] Tue Apr 6 10:43:05 2010

[Thr 01] *** ERROR => Can't attach to administration shared memory (rc = 3) [jcmonxx_mt.c 228]

[Thr 01] Tue Apr 6 10:43:08 2010

[Thr 01] *** ERROR => Can't attach to administration shared memory (rc = 3) [jcmonxx_mt.c 228]

[Thr 01] Tue Apr 6 10:43:11 2010

[Thr 01] ***LOG Q0I=> NiPGetHostByName: '' not found: getaddrinfo [niuxi.c 1599]

[Thr 01] *** ERROR => MsIAttachEx: NiBufConnect to /36 failed (rc=NIEHOST_UNKNOWN) [msxxi_mt.c 707]

[Thr 01] *** ERROR => Can't attach to message server [jcmonms_mt.c 138]

[Thr 01] *** ERROR => Can't connect to message server [jcmonxx_mt.c 185]

[Thr 01] Tue Apr 6 10:43:13 2010

[Thr 01] *** ERROR => JsfOpenShm: ShmCreate(79, 4096, ATTACH) failed (rc = 3 SHM segment doesn't exist) [jsfxxshm_mt. 1683]

Please help.

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Issue seems to be Ip adress or host name where smd agent not able resolving ip address

Thanks ,

Rajasekhar

Former Member
0 Kudos

Thanks

It was related to DNS server problem.

It is resolved now.

thanks

Deepak Joshi

Former Member
0 Kudos

Hi Deepak,

How did you resolve this issue? I have the same problem.

Thanks,

Justin