How to read from ABAP description of the support message?

[Former Member]

Hi there,

we need to read description (not a subject) of a support message which we can see at Transaction Data - Overview tab.

Were tried a couple of FMs, e.g. CRM_ORDER_READ, but it doesn't return what we need.

Any help is appreciated.

[Former Member · Accepted solution]

Hi Kirill,

if you want to read the maintained text in crmd_order try the function module "CRM_DNO_READ_ORDER_TEXT".

With that you can read all text within an order.

Regards,

Alex

[Former Member]

Hi Paul, I want to read it through ABAP, so I wanted to know some FMs which can help me. I tried Alexander's FM and it work fine.

Hi Alexander, your FM makes exactly what I need!

[Paul_Babier]

Can you provide more details?

In the Transaction Monitor, in Transaction Data, under the Overview Tab, the Description is there and viewable.

Are you using the Description field as a Subject field, becuse there is no a subject field.

The overview will show the Description, Reply for SAP. Information from SAP, etc.

Thank you

Paul