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Customer-specific data fields on additional tab in Solution Manager Ehp1

Former Member
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Hi,

I have read from Best Practices in Solution Manager Service Desk (1) that is is possible to do customer-specific data fields on additional tab.

"Customers can create further fields that may be necessary to store in SAP database, on an additional tab"

I do not find where this can be done? Does anybody used this feature or know how to add fields to service desk.

Thanks for you help,

Br Leena Nissilä

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

Please have a look to those posts:

[]

[]

You will find links related to what you want to do.

Regards,

Stéphane.

Former Member
0 Kudos

Thanks for you help, I think this give us idea how to solve the problem.

We need to find out how to add new fields to transaction monitor layout (list of service desk messages). Do you have any ideas for that?

Br Leena

jiamin_pan
Participant
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There's a BAdI for that enhancement

Edited by: JIAMIN PAN on Apr 8, 2010 1:35 PM

jiamin_pan
Participant
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U can use Trx : EEWB to realize enhancement of ur additonnal Tab

Former Member
0 Kudos

Thanks for you help, I think this give us idea how to solve the problem. We need to find out how to add new fields to transaction monitor layout.

Br Leena