SMD Agent doesn't work

[Former Member]

Hello,

I have been trying to install SMD Agent in my BI system but Solution Manager can't check it, this is the message in Solman_setup

Wilyhost Agent configuration finished without errors, but on Enterprise Manager (sapl917.intra.banesco.com:6001) no Wilyhost Agent was detected from host svs978. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.

Step Wilyhost Agent Details

Created destination QBB|svs978_QBB_01

Created action QBB - QBB AbapSystem

Created action QBB|svs978_QBB_01 - QBB|svs978_QBB_01 AbapInstance

Created 2 action(s).

0 Wilyhost Agent(s) from host svs978 are connected to the EM.

Wilyhost Agent configuration finished without errors, but on Enterprise Manager (sapl917.intra.banesco.com:6001) no Wilyhost Agent was detected from host svs978. Please check the log file jvm_smdagent.out whether the Wilyhost Agent could connect to the Enterprise Manager. If the Enterprise Manager configuration has been changed recently please restart the SMD Agent on OS level.

do you know something??? i restarted the agent but nothing happens

Thanks!!!!

[mateus_pedroso]

Hello Jaime

1) Put the following solman information here in the message

http://HOST:Javaport/monitoring/ComponentInfo

and

ABAP Components List

2) Did you update component LM-SERVICE to the latest patch level ?

[Former Member]

Hello...

For JAVA

Software Components

Vendor Name Version Provider Location Applied

sap.com ADSSAP 7.01 SP4 (1000.7.01.4.0.20090417021200) SAP AG SAP AG 20091103161136

sap.com BASETABLES 7.01 SP4 (1000.7.01.4.0.20090417015900) SAP AG SAP AG 20091103153957

sap.com BI_MMR 7.01 SP4 (1000.7.01.4.0.20090417021807) SAP AG SAP AG 20091103161215

sap.com BI_UDI 7.01 SP4 (1000.7.01.4.0.20090416221700) SAP AG SAP AG 20091103162333

sap.com CAF 7.01 SP4 (1000.7.01.4.0.20090417194106) SAP AG MAIN_NW701P04_C 20091103163937

sap.com CAF-UM 7.01 SP4 (1000.7.01.4.0.20090417194111) SAP AG MAIN_NW701P04_C 20091103161325

sap.com CORE-TOOLS 7.01 SP4 (1000.7.01.4.0.20090417021948) SAP AG SAP AG 20091103154019

sap.com ISAGENT 8.1 SP0 (8.1.0.0.20090605095817) SAP AG SAP AG 20091210142716

sap.com JLOGVIEW 7.01 SP4 (1000.7.01.4.0.20090417020000) SAP AG SAP AG 20091103154104

sap.com JSPM 7.01 SP4 (1000.7.01.4.2.20090918151100) SAP AG SAP AG 20091201201543

sap.com KM-KW_JIKS 7.01 SP4 (1000.7.01.4.0.20090514115300) SAP AG SAP AG 20091103161349

sap.com LM-SERVICE 7.01 SP5 (1000.7.01.5.2.20091211060559) SAP AG SAP AG 20091224192630

sap.com LM-TOOLS 7.01 SP5 (1000.7.01.5.3.20091208123420) SAP AG MAIN_NW701P05_C 20091228135344

sap.com SAP-JEE 7.01 SP4 (1000.7.01.4.1.20090612152648) SAP AG SAP AG 20091103154150

sap.com SAP-JEECOR 7.01 SP4 (1000.7.01.4.0.20090417015900) SAP AG SAP AG 20091103154414

sap.com SAP_JTECHF 7.01 SP4 (1000.7.01.4.2.20090612144700) SAP AG SAP AG 20091103154520

sap.com SAP_JTECHS 7.01 SP4 (1000.7.01.4.2.20090612152905) SAP AG SAP AG 20091103162132

sap.com SWLIFECYCL 7.01 SP4 (1000.7.01.4.0.20090511115334) SAP AG MAIN_NW701P04_C 20091103151458

sap.com UMEADMIN 7.01 SP4 (1000.7.01.4.0.20090417195012) SAP AG MAIN_NW701P04_C 20091103165828

For ABAP

SAP_BASIS 701 0004 SAPKB70104

SAP_ABA 701 0004 SAPKA70104

ST-PI 2008_1_700 0001 SAPKITLRD1

PI_BASIS 701 0004 SAPK-70104INPIBASIS

CRMUIF 500 0003 SAPK-50003INCRMUIF

SAP_BW 701 0004 SAPKW70104

SAP_AP 700 0016 SAPKNA7016

BBPCRM 500 0015 SAPKU50015

CPRXRPM 400 0015 SAPK-40015INCPRXRPM

ST 400 0021 SAPKITL431

BI_CONT 704 0004 SAPK-70404INBICONT

ST-A/PI 01L_CRM570 0000 -

ST-ICO 150_700 0022 SAPK-1507MINSTPL

ST-SER 701_2008_2 0005 SAPKITLOQ5

LM Components were updated for EHP1 SPS21, I installed SMD Agents in DEV and some QA servers and they work, but this one specially works as a fail over for a PRD cluster enviroment, and for that reason I'm using logical name, in SMSY it is configure with the same name, do you have any ideas?

Thanks!!!