can not logon in NetWeaver Portal

[manuel_sandoval4]

hello to everyone from and appreciate your help!

a few days ago expired certificate SAPLogonTicketKeypair-cert ", for which they proceeded to build a new in Visual Administrator.

The problem comes after this process, from which time has not been possible to return you login, when entering the user and try to access the system, re-pair the logon screen.

In my alternative is to remove the new certificate and see if I can logon and recreate it.

Someone could give me some other alternative.

Of course, very grateful.

[former_member227283]

Hi,

Can you tell us which entry you have created in visual admin of Portal.

Also regenrate the error and share the error part of log file std_server0.out.

Thanks

Anil

[manuel_sandoval4]

the file std_server0.out _1part

-

---

stdout/stderr redirect

-

---

node name : server0

pid : 2978

system name : EPD

system nr. : 00

started at : Mon Apr 5 12:00:39 2010

[Thr 47923138287904] Mon Apr 5 12:00:40 2010

[Thr 47923138287904] MtxInit: 10001 0 0

<?xml version="1.0" ?>

<verbosegc>

SAP J2EE Engine Version 7.00 PatchLevel 48199.450 is starting...

Loading: LogManager ... 1069 ms.

Loading: PoolManager ... 7 ms.

Loading: ApplicationThreadManager ... 2872 ms.

Loading: ThreadManager ... 21 ms.

Loading: IpVerificationManager ... 5 ms.

Loading: ClassLoaderManager ... 9 ms.

Loading: ClusterManager ... 256 ms.

Loading: LockingManager ... 74 ms.

Loading: ConfigurationManager ... 1567 ms.

Loading: LicensingManager ... 19 ms.

Loading: CacheManager ... 111 ms.

Loading: ServiceManager ...

Loading services.:

Service DQE started. (1 ms).

Service memory started. (6 ms).

Service timeout started. (146 ms).

Service runtimeinfo started. (185 ms).

Service file started. (345 ms).

Service cross started. (353 ms).

Service trex.service started. (28 ms).

Service caf_euodi~mnuacc started. (1 ms).

Service caf_eucc~api started. (1357 ms).

Service p4 started. (1050 ms).

[manuel_sandoval4]

part 2

<af type="nursery" id="1" timestamp="Mon Apr 05 12:00:54 2010" intervalms="0.000">

<minimum requested_bytes="96" />

<time exclusiveaccessms="0.257" />

<nursery freebytes="0" totalbytes="209715200" percent="0" />

<tenured freebytes="1724491496" totalbytes="1728053248" percent="99" />

<gc type="scavenger" id="1" totalid="1" intervalms="0.000">

<flipped objectcount="202479" bytes="16034800" />

<tenured objectcount="0" bytes="0" />

<finalization objectsqueued="1705" />

<scavenger tiltratio="50" />

<nursery freebytes="193353064" totalbytes="209715200" percent="92" tenureage="10" />

<time totalms="151.152" />

</gc>

<nursery freebytes="193351016" totalbytes="209715200" percent="92" />

<tenured freebytes="1724491496" totalbytes="1728053248" percent="99" />

<time totalms="151.954" />

</af>

Service userstore started. (7 ms).

Service classpath_resolver started. (638 ms).

Service jmx_notification started. (42 ms).

<af type="nursery" id="2" timestamp="Mon Apr 05 12:00:57 2010" intervalms="3050.522">

<minimum requested_bytes="48" />

<time exclusiveaccessms="0.147" />

<nursery freebytes="0" totalbytes="209715200" percent="0" />

<tenured freebytes="1724436672" totalbytes="1728053248" percent="99" />

<gc type="scavenger" id="2" totalid="2" intervalms="3050.677">

<flipped objectcount="274529" bytes="21784736" />

<tenured objectcount="0" bytes="0" />

<finalization objectsqueued="1017" />

<scavenger tiltratio="50" />

<nursery freebytes="187687432" totalbytes="209715200" percent="89" tenureage="11" />

<time totalms="98.068" />

</gc>

<nursery freebytes="187685384" totalbytes="209715200" percent="89" />

<tenured freebytes="1724436672" totalbytes="1728053248" percent="99" />

<time totalms="98.450" />

</af>

Service log_configurator started. (6586 ms).

Service locking started. (1 ms).

Service http started. (317 ms).

Service naming started. (1411 ms).

Service jmsconnector started. (19 ms).

Service ts started. (155 ms).

Service javamail started. (170 ms).

Service failover started. (133 ms).

Service appclient started. (23 ms).

Service licensing started. (123 ms).

Service connector started. (96 ms).

Service webservices started. (678 ms).

Service iiop started. (619 ms).

<af type="nursery" id="3" timestamp="Mon Apr 05 12:01:02 2010" intervalms="4845.682">

<minimum requested_bytes="80" />

<time exclusiveaccessms="0.219" />

<nursery freebytes="0" totalbytes="209715200" percent="0" />

<tenured freebytes="1724283640" totalbytes="1728053248" percent="99" />

<gc type="scavenger" id="3" totalid="3" intervalms="4845.876">

<flipped objectcount="397886" bytes="31726792" />

<tenured objectcount="0" bytes="0" />

<finalization objectsqueued="1170" />

<scavenger tiltratio="50" />

<nursery freebytes="177672880" totalbytes="209715200" percent="84" tenureage="11" />

<time totalms="69.623" />

</gc>

<nursery freebytes="177670832" totalbytes="209715200" percent="84" />

<tenured freebytes="1724283640" totalbytes="1728053248" percent="99" />

<time totalms="70.010" />

</af>

<af type="nursery" id="4" timestamp="Mon Apr 05 12:01:06 2010" intervalms="3613.952">

<minimum requested_bytes="136" />

<time exclusiveaccessms="0.154" />

<nursery freebytes="0" totalbytes="209715200" percent="0" />

<tenured freebytes="1724282704" totalbytes="1728053248" percent="99" />

<gc type="scavenger" id="4" totalid="4" intervalms="3614.069">

<flipped objectcount="521243" bytes="41065864" />

<tenured objectcount="0" bytes="0" />

<finalization objectsqueued="0" />

<scavenger tiltratio="50" />

<nursery freebytes="168384496" totalbytes="209715200" percent="80" tenureage="11" />

<time totalms="90.691" />

</gc>

<nursery freebytes="168382448" totalbytes="209715200" percent="80" />

<tenured freebytes="1724282704" totalbytes="1728053248" percent="99" />

<time totalms="90.979" />

</af>

Service deploy started. (15479 ms).

Service com.sap.portal.runtime.config.kmreadonly started. (6 ms).

Service MigrationService started. (18 ms).

Service configuration started. (15 ms).

Service bi_mmrdeployer started. (5 ms).

Service dbpool started. (829 ms).

Service UT started. (6 ms).

<af type="nursery" id="5" timestamp="Mon Apr 05 12:01:11 2010" intervalms="5220.753">

<minimum requested_bytes="104" />

<time exclusiveaccessms="0.162" />

<nursery freebytes="0" totalbytes="209715200" percent="0" />

<tenured freebytes="1724075568" totalbytes="1728053248" percent="99" />

<gc type="scavenger" id="5" totalid="5" intervalms="5220.870">

<flipped objectcount="609727" bytes="48349600" />

<tenured objectcount="0" bytes="0" />

<finalization objectsqueued="1283" />

<scavenger tiltratio="54" />

<nursery freebytes="177756104" totalbytes="226548736" percent="78" tenureage="11" />

<time totalms="87.420" />

</gc>

<nursery freebytes="177754056" totalbytes="226548736" percent="78" />

<tenured freebytes="1724075568" totalbytes="1728053248" percent="99" />

<time totalms="87.696" />

</af>

Service caf_eugp_mailcf started. (27 ms).

Service com.sap.security.core.ume.service started. (1074 ms).

Service security started. (766 ms).

Service classload started. (31 ms).

Service keystore started. (197 ms).

Service ssl started. (28 ms).

Service applocking started. (201 ms).

Service shell started. (285 ms).

Service tc_secsecurestorage~service started. (170 ms).

Service tc_eCATTPingservice started. (54 ms).

Service telnet started. (51 ms).

Service tc_seccertrevoc~service started. (397 ms).

Service developmentserver started. (224 ms).

Service ejb started. (717 ms).

Service servlet_jsp started. (779 ms).

Service jmx started. (1044 ms).

Service dsr started. (304 ms).

Service caf_ummetadata~imp started. (525 ms).

Service tc_secwssec~service started. (456 ms).

Service caf_eugp~model started. (169 ms).

Service caf_euer~service started. (0 ms).

Service CUL started. (199 ms).

Service prtbridge started. (439 ms).

Service tc_disdic~srv started. (2568 ms).

Service basicadmin started. (1167 ms).

Service apptracing started. (104 ms).

Service adminadapter started. (58 ms).

Service tc_eujwf_uiwizsvc started. (1190 ms).

Service tc_secdestinations~service started. (2138 ms).

Service sld started. (2382 ms).

Service tc_lmctc_confsservice_sda started. (1503 ms).

Service com.adobe~DocumentServicesLicenseSupportService started. (1162 ms).

Service com.adobe~DataManagerService started. (1574 ms).

Service caf_runtimeconnectivity~impl started. (21478 ms).

Service com.sap.portal.pcd.gl started. (2 ms).

Service com.sap.nw.kmc.readonly started. (2 ms).

Service caf_umrelgroups~imp started. (1589 ms).

Edited by: Manuel Sandoval on Apr 5, 2010 7:20 PM

[manuel_sandoval4]

the file

std_server0.out

is find to download in this site because is too huge in text for your publication in the forum...

http://www.filedropper.com/stdserver0

Please.. i need your help....

Thank U.. Very .Much

[former_member367277]

Hi,

Please check and/or post (partially) your defaultTrace . (You may need to add additional login VA=> Log Configurator to catch the errors )

Regards,

Mike

[Former Member]

Hi,

After creating the new certificates, did you import them in the backend system? You need to setup the sso again after creating the new certificates.

Regards,

Vamshi.

[nirmal_konchada]

Hi,

Can you please be more clear on your question..

Nirmal.

[Former Member]

The problem is that after having created the certificate, restart the instance correspndiente and try to get back to Netweaver Portal can not pass the logon screen.

has not been done yet import the backend system, but this should not affect the entrance to the Portal, I can not get even the Netweaver Administrator.