Free sales order based on period

[Former Member]

I Have Customer requirment for this sales story :

When Customer "X" reach a certain sales value in a period "Y" he got a % of this this sales value "Y" on his credit and when creating another sales order after he exceed this limit "Y" the system issue a message telling that customer have exceed the limit "Y" and you can make a YBFD (Free) order to him.

next step :

in the Free order (YBFD) When you enter the customer X and add items to the order this items takes from the % that the customer got and if u add more than the items he diserve by this % value the system gives an message that u will exceed the Customer % limit

How can i do this on the system ?

[SmileZhang · Accepted solution]

Hi Mahmoud,

The required process sounds like "rebate".

However the rebate process collects the value for rebate and create a debit memo to customer in the end of the defined period.

Maybe you could check with your customer whether they could accept to give back the money instead of offering some free goods.

Or you could check with FI guys whether it is possible to use the value for rebate to pay the new orders from the same customer.

Hope it helps.

Best regards,

Smile