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Send email after setting Order block for customer

gerd_hotz
Contributor
0 Kudos

Hello experts,

is it possible to send an email to the sales manager when the flag Order block ist set

to a cusotmer ?

Our sales representative want to know when there is set a customer to Order block or

Deliver block, and therefor a mail should be sent automatically to the sales represenative.

Is there an event/user exit for doing this ?

Thanks Gerd

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hello,

For this requirement, you need to take help of a ABAPer asking him to trigger an email after checking the order status from header. I really doubt if this requirement can be achieved via configuration.

Regards,

Hrishi

Answers (3)

Answers (3)

Former Member
0 Kudos

I think you can avail the functionality of Work flow to achive this. Please check the forum on how to configure work flow.

Regards

Sai

Former Member
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Hi Gerd,

Use the link given below. Hope it helps.

https://wiki.sdn.sap.com/wiki/display/Snippets/mail%20send%20through%20output%20controls

Regards,

MT

Former Member
0 Kudos

No need for user exits. Use output determination with medium = 5. You may want to create new output condition table with order block as part of its key ( you may need to extend output field catalog) along with whatever else you need. Do the usual output determination configuration.

The other thing you will need to deal with is you will have different sales managers responsible for different customers. This will likely mean that you will also have to do some partner determination configuration so that the sales manager responsible is available to the sales order.

Create output condition record for the new output type. Also get Basis to setup SAPCONNECT to send email out via SMTP.

That should do it

Frank