MSS - PCR-Pdf error at workflow approve

[Former Member]

Hello,

When I try to show a form pdf based in UWL for approve process, an error occurs :

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Error during call to AdobeDocumentServer: Processing exception during a "Render" operation.

com.adobe.ProcessingError: File not found error writing stream: <Render><Template><Name> "http://ecc03.fer.sa.dir.bunge.com:8103/webdynpro/dispatcher/sap.com/pcui_gp_{isr/IsrFormApprove/}wd_key15_1150728935669/unknown.pdf

java.io.FileNotFoundException: IO error detected while opening HTTP/HTTPS connection: http://ecc03.fer.sa.dir.bunge.com:8103/webdynpro/dispatcher/sap.com/pcui_gp_{isr/IsrFormApprove/}wd_key15_1150728935669/unknown.pdf

java.io.FileNotFoundException: HTTP Status-code: 500 Internal Server Error - connecting to http://ecc03.fer.sa.dir.bunge.com:8103/webdynpro/dispatcher/sap.com/pcui_gp_{isr/IsrFormApprove/}wd_key15_1150728935669/unknown.pdf

I am using SPPM mss/pcr scenario.

Thanks in advance for any help.

Renato.

[Former Member]

Hi All,

Please give me some documentation how you achieved your implementation of the MSS.

I did find this pdf and is exactly wat i would like to implement.

https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/26e9dc90-0201-0010-a790-a7048c8b...

Also these url

http://help.sap.com/saphelp_erp2005/helpdata/en/0e/7f9255de1e42faaec0ad23cc09e746/frameset.htm

I am not sure that the last url is talking about the Example in the pdf.

Is there something else, any How-to that could help me because i am new in EP kai ERP and i see that there are so many systems to connect.

Also where we can find the MSS package?

Thanks in advance for any help.

Ari

[Former Member]

Hi Ari,

Appreciate if you could raise a new thread.

Regards

<i><b>Raja Sekhar</b></i>

[Former Member]

Hi Jocelyn,

Thank you very much for your help.

I did what you said and everything "looks" ok.

I succeed in show the form on the approval step. When this error occurs, I click with right button of the mouse and I execute a refresh on the page (f5), so the form appears. Do you know what could be happening?

Thanks in advance and best regards,

Renato.

[Former Member]

Hi Guys ,

I am new to MSS and integration of it to workflow .. can you send me some links or docus on this. or atleast expalin the steps to be done to integrate MSS to workflow builder ?

Regards

Abhilash

[Jocelyn_Dart]

Hi Renato,

When you are using PCRs/ISRs the form data is read from the XML data attached to the R/3 Notification object.

ISRFormApprove in particular expects that this XML dat already exists and is correctly attached to the R/3 Notification object.

So:

1) Check your UWL is connecting ok to your SAP system - which I presume it is otherwise you wouldn't be getting the work item.

2) Check the system alias from the system landscape used for your UWL system connection - make sure that its the right one and has the webdynpro host/port/path details defined. Use the Connection Test options in the Portal Content Directory to check it.

3) Check you have passed in a valid R/3 notification number - i.e. you should be able to display the notification in transaction IQS3 in the backend SAP system.

4) Check the XML data is correctly linked to the form. The easiest way is probably to use transaction SE37 test option against function module ISR_SPECIAL_DATA_GET.

It should return a list of all your PCR characterstics and their values.

If all that's working and its still not happening for you, check you have the latest fixes as per SAP notes, and then raise an SAP message.

Regards,

Jocelyn

[Jocelyn_Dart]

Hi Renato,

A couple more steps ... make sure the ISRFormApprove service is active in SICF, make sure the user has sufficient authority in the backend system to access the notification and its characteristics.

Regards,

Jocelyn