Detour Path

[Former Member]

Hi Guys!

Can you help in identify what I doing wrong when I want to approve a mitigate control in CUP.

Path 1 : Approve request

Stage 1: Request

Stage 2: Security

Stage 3: Role Owner

Detour Path:

Type: CUP

Stage: Role Owner

Condition: SoD Review

Detour Path: Path 2

Path 2:

Stage 1: Approval -- > CAD : Mitigation Monitor

The request is send to the Mitigation Monitor but when we try to approve request show the next error: "Mitigation control TEST_5.2 could not be saved for user TESTGRC - Exception from the service : Mitigation record doesn't exist"

Can you help me?? All URI are OK.

Thanks !!!!

[Former Member]

Hi Karen,

Please copy/paste the actual log here.

Kind regards,

Vit

[Former Member]

Hi Vit,

Here it comes

impl:3]_25] ERROR Mitigation control TEST_5.1 could not be saved for user PRUEBAGRC_6 com.virsa.ae.core.BOException: Exception from the service : Mitigation record doesn't exist at com.virsa.ae.accessrequests.bo.MitigationControlBO.insertMitigationControl(MitigationControlBO.java:207) at com.virsa.ae.accessrequests.bo.MitigationControlBO.saveMitigationControls(MitigationControlBO.java:321) at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:6993) at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6748) at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6600) at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6393) at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:949) at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:104) at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295) at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321) at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377) at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172) Caused by: com.virsa.ae.service.ServiceException: Exception from the service : Mitigation record doesn't exist at com.virsa.ae.service.sap.MitigationControlWS52DAO.checkForSuccess(MitigationControlWS52DAO.java:832) at com.virsa.ae.service.sap.MitigationControlWS52DAO.executeUpdateUserMitigation(MitigationControlWS52DAO.java:287) at com.virsa.ae.service.sap.MitigationControlWS52DAO.insertUserMitigation(MitigationControlWS52DAO.java:309) at com.virsa.ae.accessrequests.bo.MitigationControlBO.insertMitigationControl(MitigationControlBO.java:195)

[Former Member]

Please Guys!! I`m really sorry for bothering you but It would be great if any of you can give me an idea of where is the problem .

Thanks a lot!!!!

[Former Member]

Hello All

Did you find a solution to this problem?

As I have the same problem now.

Mitigation control ALLES could not be saved for user UE53174

[EXCEPTION]

com.virsa.ae.core.BOException: EXCEPTION_FROM_THE_SERVICEMitigation record doesn't exist

at com.virsa.ae.accessrequests.bo.MitigationControlBO.insertMitigationControl(MitigationControlBO.java:209)

at com.virsa.ae.accessrequests.bo.MitigationControlBO.saveMitigationControls(MitigationControlBO.java:323)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7263)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:7018)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6870)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6663)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:1022)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: com.virsa.ae.service.ServiceException: EXCEPTION_FROM_THE_SERVICEMitigation record doesn't exist

at com.virsa.ae.service.sap.MitigationControlWS52DAO.checkForSuccess(MitigationControlWS52DAO.java:832)

at com.virsa.ae.service.sap.MitigationControlWS52DAO.executeUpdateUserMitigation(MitigationControlWS52DAO.java:287)

at com.virsa.ae.service.sap.MitigationControlWS52DAO.insertUserMitigation(MitigationControlWS52DAO.java:309)

at com.virsa.ae.accessrequests.bo.MitigationControlBO.insertMitigationControl(MitigationControlBO.java:196)

... 24 more

Thank you for any help.

[Former Member]

Check Mitigation control TEST_5.2 exist in RAR or Not.

Thanks, Sunil

[Former Member]

Hello

Mitigation control ALLES could not be saved for user UE53174

For Me that would be: "ALLES" right?

Yes it is there, I have also tried to create a new mitigation - I get the same error.

Thank you

[Former Member]

Guys! I really need your help... I`m still with the same problem,.

Any ideas???

Thanks!!