Do not process the undelivered mails-Mail adapter

[ayan_chaudhuri]

Hi Experts,

In my scenario, I am using sender mail adapter. PI is successfully polling the mails and sending it to intended recipient.

Now, if the mail is undelivered to recipient then a notification indicating undelivered status will come to sender' s mail box.Next the requirement is, PI should not poll this undelivered message again since it has already polled it once.

Is there any way to do it ,is there any property in mail adapter configuration.

Thanks

Ayan

[former_member187339 · Accepted solution]

Hi Ayan,

What is your transport protocol? If it is imap4, you have an option Delete Messages Once Read (for transport protocol IMAP4)

Regards

Suraj

[ayan_chaudhuri · Accepted solution]

Yes my transport protocol is IMAP4.

So if I use 'Delete Messages once read' will it take care the Undelivered messages also!

Thanks

Ayan

[ayan_chaudhuri · Accepted solution]

Suraj,

To clarify it more, PI should not process Undelivered messages.So 'Delete messages once read' will take care of that?

Thanks

Ayan

[former_member187339 · Accepted solution]

Hi Ayan,

>>Now, if the mail is undelivered to recipient then a notification indicating undelivered status will come to sender' s mail box.Next the requirement is, PI should not poll this undelivered message again since it has already polled it once.

If that option is selected then the mail will be moved to another folder and it will not be available at the second poll..

Regards

Suraj

[Former Member · Accepted solution]

Hi,

'Delete messages once read' will also process "undelivered mails".

So you can't filter the "undelivered mails" with this option.

This option only deletes an incoming email, once it was processed by the mail adapter.

regards,

Daniel