on 03-28-2010 7:47 AM
Dear gurus,
I am trying to install support package bi_cont 703.
The download is completed and the corrects files are in the EPS/in directory.
I have loaded the /in folder and can fins the bi_cont 703 in tx: spam.
when i display the new packages, i see SP bi_cont 703, when i check the status of the package it read "prerequisite not met"
i have read through snote 916834 and my finding do not align with the note
any help?
many thanks for the contribution.
there was an initial error with the installation.
after reinstalling i could apply the content via tx:saint
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The package would not upload even after loading the BI_CONT 703
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i am sorry but your description is very confusing.
are you able to see BI_CONT installation package in SAINT ? if not check if you downloaded the right component from the marketplace.
if you didnot had any previous installation of BI_CONT then you need to download the installation package.
if you had a previous version of BI_CONT in your system you need to download delta upgrade package.
many thanks
I found what the problem is the BI cont installed initially was 3.53. it requires and upgrade before the SP can go in.
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Hello,
Can you go to SPAM - new support packages - display - expand the tree under BI_CONT 703 and check what are the dependent packages not available in your system. I feel there is (are) some packages on which this new BI SP is dependent.
Make sure you have the dependent SPs in your system.
Best Regards
Niraj
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Hi,
Can you go to SPAM -
-( below small window )- check - "new support packages" - display
You'll get all the new packages available in your system - expand the tree under BI_CONT 703 and check what are the dependent packages not available in your system.
the ones that are not met will have red cross infront of them.
Best Regards
Niraj
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