Workflow-status is awaiting approval for rejected item

[Former Member]

Hello,

I am working on SRM 5.5. Extended classic scenario.

I have implemented the workflow WS1400133 for 3-step SC approval ( using the corresponding BADI) .

I have an issue , where, if the shopping cart is rejected by one of the approvers, then the approval overview shows result : REJECTED , however, the approval status in the ( approval transaction) , shows the workflow status as 'AWATING APPROVAL'.

So, the user cannot modify the shopping cart to resubmit for approval.

Any inputs as to why this is happening and any solution to this ?

Thanks in advance,

Aravind Nair.

[Former Member · Accepted solution]

Hi Arvind,

When the SC is rejected ,the total value fo the SC becomes 0.Have you set the parameter "no_further_approval_needed" for this condition(for rej items)?

ALso refer the note 790027.Hope this helps.

Regards,

Disha.

PLs reward points for helpful answers

[Former Member]

Hi Disha,

Thanks, applying the OSS note solved my problem.

Thanks adeoye oshowole , however the settings were already there in PFCG for security.

[Former Member]

Hi Disha,

we have the same problems but we could not solve it till now.

I checked everything above but it doesn't work.

Do you have any additional idea?

Ralf

[Former Member]

OSS 930750 solved the problem

[Former Member]

Hello Disha,

We have maintained the no_further_approval condition.

We shall apply the OSS note and see.

Thank you again.

[Former Member]

Hello Aravind,

Please also check the personilsation tab (BBP_WFL_SECURITY) for that role in PFCG, this should be set to high.

Rgds,

Adeoye