We've implemented digital signatures from several of our DMS doc types. Essentially we have a couple of statuses that are set with a Signature Strategy, and when the user sets them and hits "save", they get a message at the bottom of their screen that indicates that they must enter a digital signature. If they hit "enter" at that point, a dialog pops up which allows them to enter a comment and their password (the e-signature.) Clicking the "check mark" closes the dialog and comletes the Digital Signature process.
The "issue" is, that it is not always clear for some of our users what should be done at various steps of the process. To their way of thinking, after they hit save the digital signature box should pop up immediately (no message at the bottom of the screen, no need to hit enter.)
Is there a way to streamline this process at all, so that hitting save immediately elicits the Comment/Signature box?
Regards,
Bill
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