Return Lot Re-work required

[Former Member]

Hi ,

Return lot created requires re-work STATUS. Two of the line items invloved are in clarification and clarification documents are created.

There is no return doc created for the above two line items. Why ?

Also, How to proceed furthur to correct the same ?

Thanks,

Jyoti Shankar

[Former Member]

Hi,

To display the two clarification cases, you have two options:

Transaction FP09, you have to fill the return lot ID, and press "postprocess" icon. In this moment, you have to see both clarification cases created by the system. Usually you have the error message why the return document was not created. This should help you to identify the reason.

Transaction FPCRL, to display all the clarification cases which required postprocessing., execute the "administrator mode" option (Ctrl+F1).

Hope this help.

[Former Member]

Issue resolved. Someone has processed the clarification and posted the return lot. Furthur, the Return document has been reversed. So the clarification got re-opened.

Thanks

Jyoti Shankar