Records are not deleting in SAP CCM (CCM2.0), eventhough Action code 03 is

[Former Member]

Hi all,

We are facing a problem in SAP CCM 2.0, products are not deleting from Catalogs ( Internal Catalogs) eventhough action code '03' ( Deletion) is passing to Catalogs.

In case of updating and new records creation is working fine , changes are updating and new records getting added to catalogs.

Could you please advise why deletion is not working. what would be the reason.

Is there any other way to delete the records from the Catalog.

thanks in advance

[Former Member]

thanks

[lisa_sheil]

Hi,

Depending on your CCM release and SP level there are a number of notes released for this issue:

1379827: Items not being deleted during upload process

1232769: Deleted model information retained in CSE after full pubn.

1231427: Deleted view content retained in CSE after full publication

1154194: Deleted items persist in CSE after full publication

After the above notes have been implemented. Please run a FULL publication for the affected catalog. Are the items then deleted ?

I hope this helps,

Kind Regards,

Lisa

[Former Member]

Hi,

There is no standard functionality for deleting items from SRM CCM 2.0.

Very recently, we have come across the same problem that materials/items which are deleted in SAP R/3 4.7 are not getting deleted from SRM CCM 2.0 catalog.

We have done some analysis and found the below solution.

- You need to send an action code "04" and drop Product Category information in XML file which XI uses to send the information from ERP to SRM CCM catalog.

For this you need to modify the XML and XI mapping for the ZACTION code(03) received from ERP.

Once the changes are done in XML, you re-publish the catalog.

You will find the item/s have got deleted from the catalog.

Note: It is important to note that even for deletion, system records action as catalog items Update/Created in the logs (SLG1) but not the action as catalog items deleted.

Hope this helps !

Regards,

Vikas

[masa_139]

Hi,

Is there any info in SLG1?

Regards,

Masa