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Product category issue

Former Member
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Hi

We are upgrading from SRM 4.0 to SRM 7.0 system. we are facing some issues in Shopping cart

1. Product category is getting defaulted in SC for all the line items. we have not maintained default in extended attributes and in default settings in SC also we tried to remove Product category but it is mandatory field and system is not allowing us to give blank and when i have given product category at SC Default settings it populates to all line items. Our requirement is product category should be blank at SC level and user will select. How to find the solution for this

2. G/L Account is not populated based on the product category ( we have maintained at config level for product category and G/L Account but it is not populating when SC is created with that product category

Appreciate your help

Regards

Sandeep

Accepted Solutions (1)

Accepted Solutions (1)

former_member183819
Active Contributor
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hi

last product category or first product category is showing as default for all your sc. before you order you can change it right .

or create a dummy product category and make it default.

br

muthu

Answers (2)

Answers (2)

Former Member
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Hi Sandeep,

1. Could you please check if you have made some default settings in the shopping cart locally for the users to avoid the repetitive entries? In such cases also, the values defined in the default setting for shopping cart will get copied to each new line you add in the shopping cart.

2. In customization, you define G/L account for combination of product category and account assignment category. Make sure you have checked it from account assignment category as well.

Thanks and regards,

Ranjan

Former Member
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