Return for Credit and Free Supply Invoicing

[Former Member]

We have received 10 nos of Products back from Customer and We have created the Return Order(RE) and Return Delivery (LR). Now we have to give Credit Note for 7 Nos and Free Supply for 3 nos . When I am trying to raise the Return for Credit based on Return Delivery no , system is copying entire 10 nos of qty. How to raise the invoice for Return for credit and free supply with partial qty?

[former_member217082 · Accepted solution]

Hi

For your Credit note , when you create the Credit Memo Order then Manually you need to change the quantity to 7 , then you can issue the credit note for the 7pcs. For the remaining 3pcs , issue the with Free of Charge (FD) delivery . So that the 3pcs will be issued at the free of cost only

Thanks and Regards

Srinath

[Former Member]

Hi,

Please manually change the qty to 7 and do the credit note for this. Then again create a normal sales order with ref to the return order for the free supply, modify the qty if required and then do the delivery and PGI. Kindly ensure that zero pricing is involved and the item category is w.r.t. free supply.

Regards,

Vinu